Zoho Forms vs. Google Forms

Zoho Forms vs. Google Forms

The main difference between Zoho Forms and Google Forms lies in their advanced features and integrations. While Google Forms is simple and free, Zoho Forms offers enhanced functionality and business-oriented solutions with its paid plans.

Let’s take a closer look at Zoho Forms vs. Google Forms in this article.

Comparing Zoho Forms vs. Google Forms


Platforms Supported

Cloud Storage


Custom Branding


Zoho Forms







Google Workspace, HubSpot, Slack, Zoho, DropBox, Box, Google Drive, and more.


Starts at $10 per month

Google Forms





Google Workspace, HubSpot, Slack, Zoho, DropBox, Box, Google Drive, and more.



Core Functionality

To begin our detailed comparison of Zoho Forms vs. Google Forms, let’s assess their core functionalities. Zoho Forms and Google Forms are online tools for creating forms, surveys, and quizzes.

Zoho Forms offers advanced features like custom form creation, data automation with various tools, secure payment forms, skip logic and subform customization.

On the other hand, Google Forms facilitates survey and form creation, real-time collaboration, and question branching. It also seamlessly integrates with Google Workspace and customizes themes, colors, images, and videos.


Zoho Forms uses encryption to secure data. It includes double opt-in mechanisms to ensure the authenticity of the collected information. Field-level encryption provides an extra layer of security, protecting data while it’s stored.

Zoho also uses its own systems for logging and monitoring, ensuring secure traffic through its servers. They employ intrusion detection and prevention systems for added security. Moreover, Zoho does not track website visitors using third-party software, further emphasizing its commitment to user privacy.

Google Forms, on the other hand, is built on Google’s secure infrastructure. The data collected through Google Forms is encrypted in transit and at rest. Google uses secure/blocked cookies, safe-browsing technology, and automatic actions to detect and prevent threats. They also offer two-step verification for added account security.


Zoho Forms is designed to be compliant with various regulations. It offers GDPR-focused features such as data collection and processing management and respects data subject rights. Additionally, Zoho Forms provides certain HIPAA-compliant features, even though it does not collect, use, store, or maintain health information protected by HIPAA for its own purposes.

As a part of Google Workspace, Google Forms is designed with solid security and privacy protections. Google has a comprehensive approach to compliance with commitments to obligations across global standards and regulations, including GDPR. Google’s products, including Google Forms, help customers control, manage, export and delete their data.

However, in its standard format, Google Forms is not HIPAA compliant. However, it can be HIPAA compliant by signing a Business Associate Agreement (BAA) with Google.

Custom Branding

Zoho Forms provides a wide range of customization options that allow you to create forms that reflect your brand. Users can add logos and background images. They can also choose themes, fonts, and colors that match their company’s branding. Zoho Forms allows users to make their forms functional and visually appealing with custom themes and CSS.

Google Forms also offers some degree of customization, albeit less extensive than Zoho Forms. Users can change their forms’ color scheme and font, and add their photo or logo to the header. However, compared to Zoho Forms, Google Forms has more limited custom branding capabilities.

Workflow Automation

Zoho Forms provides robust automation features. It allows users to set up automated workflows instantly to add new spreadsheet responses. Users can also automate processes ranging from problem resolution to task management within different departments. Zoho Forms also offers features like sending SMS notifications for every submission and getting alerts for every new entry.

It’s worth noting that Zoho Creator, another product from Zoho, also offers a workflow builder that automates routine tasks.

On the other hand, Google Forms does not inherently have workflow automation features. However, it can be integrated with Google Workspace apps like Google Sheets and Google Drive, which can then be used to create automated workflows.

Additionally, Google Forms can be connected with automation tools like Zapier or Google’s own Google Apps Script for more advanced automation capabilities.

Customer Support

Wrapping up our Zoho Forms vs Google Forms comparison, let’s dive into their customer support capabilities.

Zoho Forms provides comprehensive customer support. Users can contact the support team through the Contact Us option supplied on the Zoho Forms homepage. The support team can also be reached via email. Additionally, Zoho offers a user community where users can interact with each other and reach out to the Zoho Forms team. Zoho also provides 24/7 multichannel support, including toll-free calls, chat, and remote access.

Google Forms, on the other hand, offers support through the Google Support platform. Users can find help articles, tips, and tutorials on the Google Support website. Users can post questions on the Google Support forum or contact Google’s support team directly for more complex issues.

Zoho Forms vs. Google Forms

Fill: The Best Alternative To Zoho Forms

While the digital landscape offers many options, Fill emerges as a unique and compelling alternative to Zoho Forms. Though not a form builder in the traditional sense, Fill shines with its robust features.

Fill’s as an eSignature platform is its most vital point. It provides businesses with an easy and secure way to obtain digital signatures. Additionally, Fill’s document management tools are top-notch. It allows users to edit, annotate, and manage documents more efficiently.

Another notable aspect of Fill is its unlimited usage of templates. This feature provides users with a wide array of pre-designed formats that can be customized to suit specific needs. This, in turn, saves time and effort in document creation and design.

Where Fill genuinely excels is in its user-friendliness. Designed with a user-centric approach, the platform is intuitive and straightforward. The platform is accessible to users of all levels of technical expertise.

Unleash seamless productivity with Fill. Book a demo today.

Andria Pacina

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