Zoho Forms vs. Microsoft Forms

Zoho Forms vs. Microsoft Forms

The main difference between Zoho Forms and Microsoft Forms lies in their approach to conditional logic. Zoho Forms stands out with its advanced conditional logic capabilities. On the other hand, Microsoft Forms prefers a more straightforward approach.

Read on to learn more about the differences between Zoho Forms vs. Microsoft Forms.

Comparing Zoho Forms vs. Microsoft Forms

 User-Friendly InterfaceSurvey CapabilityReporting and AnalyticsPayment Support
Zoho FormsYesCustomizable online survey creationAdvancedSupports PayPal, Stripe, Razorpay, Authorize.Net, Paytm, and more.
Microsoft FormsYesIntuitive survey and form builderAdvancedMicrosoft Forms lacks direct integration with payment gateways.


Zoho Forms boasts an intuitive drag-and-drop interface and a wide range of form fields. From adding your logo and changing colors to adjusting layouts, Zoho Forms offers extensive customization options.

With Microsoft, you can pick a theme, adjust colors, add a logo, and alter the form’s layout. While Microsoft Forms is more beginner-friendly, it doesn’t match the advanced customization features of Zoho Forms.

The choice between Zoho Forms vs. Microsoft Forms will largely depend on your organization’s customization needs.


Both Microsoft Forms vs. Zoho Forms provide a range of ready-made templates. It’s a valuable tool for anyone who needs to create a form quickly.

Zoho Forms provides a wide selection of templates tailored for many business requirements, such as customer feedback, order forms, and event registrations. These templates are not only very functional but also aesthetically pleasing, meeting the branding needs of businesses.

On the other hand, Microsoft Forms takes a more streamlined approach. Its template library may not be as vast as Zoho’s, but it caters to essential requirements effectively.

It includes practical templates designed explicitly for quizzes, surveys, polls, and registrations. Crucially, for Microsoft 365 users, these templates work well with other Microsoft applications, promoting an efficient data workflow.

Responsive Design

Zoho Forms lets you create adaptable forms that work flawlessly on various devices. It offers your users an excellent mobile experience, making your forms user-friendly.

Microsoft Forms allows users to efficiently complete their forms on various devices such as desktops, laptops, tablets, or smartphones. In addition, it integrates seamlessly with other Microsoft products, enhancing its responsiveness and compatibility.

Zoho Forms vs. Microsoft Forms

Conditional Logic

When comparing Zoho Forms vs. Microsoft Forms in terms of conditional logic, both platforms offer the feature in different ways.

As a Microsoft Forms alternative, Zoho Forms excels in its ability to construct intricate conditional logic rules. With its variety of field types, this feature makes it perfect for building interactive forms of high complexity and engagement.

Microsoft Forms offers a simplified version of conditional logic. It’s designed for ease of use, making it perfect for beginners. Its conditional logic is basic, catering to simple form building and filing.

Real-Time Notifications

When a form is filled on Zoho Forms, it instantly sends an email notification to your inbox so you’re always up to date. These notifications can be set up to be shared with other team members. With webhook integrations, Zoho Forms can extend these updates to third-party services.

As a Zoho Forms alternative, Microsoft Forms allows for instant email notifications upon receiving a response. It extends this feature with Microsoft 365 integration. It means alerts can be obtained directly on Microsoft applications such as Microsoft Teams or Outlook.

Zoho Forms vs. Microsoft Forms regarding real-time notifications is a close call. Both have distinct approaches, and the choice may be your specific requirements and the workspace you prefer.

Spam Protection

Zoho Forms uses CAPTCHA and reCAPTCHA to protect your form from spam and ensure only real responses get through.

On the other hand, Microsoft Forms employs automated phishing detection, in addition to reCAPTCHA, to ward off spam entries.

Reporting and Analytics

Zoho Forms provides you with immediate access to real-time analytics. It allows you to measure your form’s performance and engagement effortlessly through user-friendly graphs and charts displayed directly within the app.

Microsoft Forms offers an easier approach to analytics. It provides real-time response viewing with automatic charts for data visualization. Additionally, you can export these charts to Excel for a more comprehensive evaluation.

Customer Support

When deciding between Zoho Forms vs. Microsoft Forms, considering their customer support is vital.

As an alternative to Microsoft Forms, Zoho Forms provides comprehensive customer support. You can contact them via email or their in-app messaging service. A vast online resource center with tutorials, guides, and FAQs is available to help you with your form-building process.

Microsoft Forms uses Microsoft’s vast support network. This includes interactive guides and forums and personal support through chat or scheduled calls. They also offer a comprehensive collection of ‘how-to’ guides and videos to help users fully utilize the platform.

Zoho Forms vs. Microsoft Forms

Fill: The Best Alternative To Zoho Forms

Not sure if Zoho Forms is for you? Consider Fill as an alternative to your form-building needs.

With Fill, you gain access to various professionally created templates. Feel free to adjust these designs to match your business brand, ensuring a unified look across all your forms. Fill makes it easy for customers to share their complaints, requests, or suggestions with you, achieving this in less than 15 minutes.

Wouldn’t it be great to have a tool you can use repeatedly? With Fill, you can reuse your forms and send them to unlimited recipients. The platform promotes not only saving time but also resources that can go to other important parts of your organization.

When considering Zoho Forms vs. Microsoft Forms, one remarkable advantage of using Fill is its seamless integration with various modern tools like Zapier, Gmail, Google Drive, and Google Workspace. This excellent feature promotes efficient and streamlined workflows.

Curious more about what Fill can offer? Sign up for an account today to learn more.

Andria Pacina

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