The main difference between ShareFile and OneDrive lies in their integration capabilities. ShareFile, with its advanced file management features, integrates mainly with email services like Outlook and Gmail. On the other hand, OneDrive seamlessly blends with Microsoft’s product suite.
Continue reading for a detailed ShareFile vs OneDrive comparison.
Comparing ShareFile and OneDrive
| Platforms Supported | Cloud Storage | Integrations | Custom Branding | Pricing |
ShareFile | Windows Mac SaaS/Web Android iOS | Yes | Google Workspace, HubSpot, Slack, Zapier, Zoho, DropBox, Salesforce, Mailchimp, and more. | Yes | From $10 per month |
OneDrive | Windows Mac SaaS/Web Android iOS | Yes | Google Workspace, HubSpot, Slack, Zapier, Zoho, DropBox, Box, and more. | No | From $1.99 per month |
Core Functionality
We’ll start by examining the core functionalities of ShareFile vs OneDrive to better understand their unique features.
ShareFile, owned by Citrix Systems, is a content collaboration application that allows users to store, share, and synchronize files in real-time. Its key features include file management, device syncing, web interface, file type support, search, and mobile apps.
OneDrive, provided by Microsoft, is an online cloud storage service that enables users to store, share, and synchronize their files across different devices. It integrates with Microsoft’s suite of products, including Windows 11, as a default location for saving documents. OneDrive’s key features include Files On-Demand, modern attachments, file restore, recycle bin, known folder move, live collaboration, and data encryption.
Security
ShareFile data centers housing their servers are SSAE 16 certified, ensuring high security standards. It uses Transport Layer Security (TLS) for end-to-end protection during client authentication. ShareFile also has a system to alert administrators and users about unusual account activity as a precaution against potential threats. Additionally, it supports two-step verification with Authenticator apps like Google and Microsoft.
OneDrive also provides robust security features to safeguard user data. Key features include virus scanning on download for known threats, suspicious activity monitoring, and version history for all file types. It also provides encryption, two-factor authentication, and data center security. For additional protection, OneDrive offers a Personal Vault—a secure space for storing sensitive files with an extra layer of authentication.
Compliance
ShareFile is built with compliance in mind and caters to highly regulated industries. It supports compliance with several regulations, including SEC, FINRA, and HIPAA.
OneDrive is also designed with compliance in mind and meets various regulatory standards. It is compliant with GDPR, as Microsoft has stringent privacy policies and comprehensive data protection measures in place. OneDrive also supports HIPAA compliance.
Collaboration Tools
ShareFile offers a variety of collaboration tools designed to enhance productivity and facilitate seamless teamwork. It integrates with popular workplace tools and enables secure sharing and collaborative editing of documents, as reflected in its co-editing feature. ShareFile also provides dedicated collaboration spaces where teams can manage task lists, files, and comments in one central location.
OneDrive is also equipped with a variety of collaboration tools. It allows users to store files, share content when needed, and collaborate in real-time with other users. Additionally, OneDrive integrates seamlessly with other Microsoft 365 applications such as Teams, SharePoint, and Outlook, providing a comprehensive suite of tools designed to improve productivity and simplify document workflows.
Backup and Recovery
ShareFile users can back up their accounts by initiating a bulk download request for the folders they wish to back up. In terms of recovery, ShareFile allows users to recover files and folders from their data backup by selecting a specific recovery date and time. ShareFile Enterprise also offers backup and restore tools that enable users to restore files deleted from their workspace.
Meanwhile, OneDrive users can enable the OneDrive Backup feature to sync and back up their files to the cloud, which can be accessed from anywhere. OneDrive also has a Restore feature, which allows users to recover their files from a specific date or time should they be accidentally deleted or lost.
Customer Support
Let’s examine the customer perspective to wrap up our ShareFile vs OneDrive comparison.
ShareFile offers multiple channels for technical assistance, including product issues, troubleshooting, and break-fix requests. Customers can contact the support team through a phone call or live chat. The ShareFile support center provides resources like getting started guides, community forums, product documentation, and a status page.
OneDrive offers several ways for users to get help with their service. Users can access self-help options initially, and if needed, they can live chat with a Microsoft specialist for more direct assistance. Additionally, Microsoft provides support through phone services for OneDrive-specific issues. There are also numerous online resources like how-to articles, videos, and training on the Microsoft Support website.
Fill: The Ultimate Upgrade from ShareFile
While ShareFile offers a variety of features for cloud storage and collaboration, Fill ultimately takes the crown as an upgrade. Although Fill primarily serves as an eSignature platform, its robust features extend far beyond, making it an all-around tool for managing your document needs.
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