Cognito Forms vs. Jotform

Cognito Forms vs. Jotform

The main difference between Cognito Forms and Jotform is their real-time notification approach. Cognito Forms promptly sends you an email notification. Jotform introduces the convenience of mobile notifications provided through the Jotform mobile app.

Comparing Cognito Forms vs. Jotform

 Survey CapabilityReal-time NotificationsSpam ProtectionPayment Support
Cognito FormsCustomizable, multi-type survey toolEmail alertsYesSupports Stripe, PayPal, and Square
JotformFlexible, user-friendly survey creationMobile app notificationsYesSupports Authorize.Net, 2CheckOut, ClickBank, and the standard Stripe and PayPal


When it comes to building forms, both Cognito Forms and Jotform make your job easier with pre-designed templates. Comparing Cognito Forms vs. Jotform, you will find that Jotform comes with an extensive library of templates. They are simple to integrate, and you can customize them per your requirements. 

In contrast, Cognito Forms also provides a range of professional-looking templates you can utilize, but their diversity isn’t as broad as Jotform. Customization options are similarly abundant, enabling users to tailor their forms to their needs.

Conditional Logic

Both platforms offer robust options if you consider Cognito Forms vs. Jotform based on their conditional logic capabilities. Conditional logic allows you to build customized forms that adapt based on user input, leading to a more dynamic experience for your respondents. 

When it comes to an ideal conditional logic system, Jotform stands out. It enables you to manage fields, direct pages, or send specific emails based on a user’s responses.

Cognito Forms also provides an advanced and smart conditional logic feature. It allows you to turn sections on or off and alter field values based on the user response. Cognito’s conditional logic extends even to payment and pricing fields. It implies that if you were building an order form, you could set it to adjust pricing based on a customer’s selections. 

When comparing Cognito Forms vs. Jotform, both platforms deliver strong conditional logic capabilities. The choice largely depends on your specific requirements and preference for process flow design.

Survey Capability

With Cognito Forms, you can easily customize various survey forms. They offer a range of options like numeric fields, date fields, and drop-down lists. Plus, their smart organization system allows for effective categorization of responses, aiding efficient data analysis.

On the other hand, Jotform offers a refined and comprehensive survey toolkit. It allows you to customize surveys and analyze responses effectively, making data interpretation seamless and insightful.

Real-Time Notifications

When considering Cognito Forms vs. Jotform, real-time notifications play an essential role. Both platforms recognize the importance of instant updates and have integrated features that serve this purpose well. 

As an alternative to Jotform, Cognito Forms sends real-time notifications via email when a user submits a form. You can customize these notifications to contain any entered data, proving beneficial for immediate follow-ups.

Jotform not only sends instant email alerts but also allows for mobile notifications. When someone completes your form, you get an alert to your phone via the Jotform mobile app. It is perfect if you’re on the move and still need to stay updated.

Cognito Forms vs. Jotform

Workflow Automation

With Cognito Forms, you can build advanced workflows to automate data collection, generate documents, and send emails. It integrates well with other tools, making it easier for you to manage your business.

Jotform, on the other hand, offers powerful automation capabilities. It includes setting up email notifications, assigning tasks, and even integrating with other apps. Its automation tools are geared towards making form management more efficient.

When considering Cognito Forms vs. Jotform regarding workflow automation, evaluate how each platform’s specific features align with your business needs.

Customizable Branding

We’ll explore custom branding in our comparison of Cognito Forms vs. Jotform.

With Cognito Forms, you can make your forms reflect your brand’s unique style. You have a wealth of customization, from color choices and logo placements to font selections and language options. But remember, the most advanced branding features are only accessible on specific premium plans, which may restrict options if you’re budget-conscious.

Jotform offers extensive customization options even on their free tier. With their form builder, you can easily tweak your forms to reflect your brand’s identity.

Customer Support

With Cognito Forms, you have several support options – access the detailed knowledge base, use online forms, or reach out via email.

Jotform provides various support resources like FAQs, guides, and user forums. They also have 24/7 email support.

Payment Support

Comparing payment support between Cognito Forms vs. Jotform, both provide comprehensive and user-friendly ways to handle online transactions. They simplify your e-commerce activities and make the process effortless.

As a Jotform alternative, Cognito Forms accepts direct credit and debit card payments. It also integrates easily with online payment platforms like Stripe, PayPal, and Square. This coverage ensures that you’ll rarely encounter compatibility issues, no matter where your customers are from. 

Jotform, on the other hand, distinguishes itself by supporting an even more significant number of payment processors. It includes but is not limited to Authorize.Net, 2CheckOut, ClickBank, and the standard Stripe and PayPal.

Cognito Forms vs. Jotform

Fill: The Best Alternative To Cognito Forms

When considering Cognito Forms, it’s critical not to overlook Fill as a viable alternative. Fill, although not a traditional form builder, provides robust and user-friendly solutions to meet your needs effectively.

With Fill, you can choose from a vast array of well-designed templates, letting your brand’s personality shine through in every interaction. You can tailor your forms to match your brand’s style perfectly, ensuring consistent branding across all your data collection points.

Collecting client feedback is effortless with Fill. The process is swift and straightforward, be it requests, complaints, or suggestions. In addition, creating digital forms on Fill is fast, typically set up in less than 10 minutes.

Fill treats you to the convenience of reusability for your online forms. You can deploy them to as many respondents as required without additional setup.

Fill also stands out because of its compatibility with top productivity tools like Zapier, Gmail, Google Drive, and Google Workspace. This integration boosts your workflow and overall effectiveness, making Fill a better option if considering Cognito Forms.

Get free access to Fill by creating an account today.

Andria Pacina

Andria is a seasoned content writer, specializing in document management solutions and HIPAA compliance, providing valuable insights for businesses and professionals alike.

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