SurveyMonkey vs. Microsoft Forms

SurveyMonkey vs. Microsoft Forms

The main difference between SurveyMonkey and Microsoft Forms lies in their payment support capabilities. With SurveyMonkey’s premium plans, you gain access to payment solutions, including PayPal and Stripe. On the other hand, Microsoft Forms does not natively support payments within forms.

Comparing SurveyMonkey vs. Microsoft Forms

 User-Friendly InterfaceResponsive DesignSurvey CapabilityCustomer Support
SurveyMonkeyYesYesCustomizable survey design tool.Online resources and email/phone support for premium users.
Microsoft FormsYesYesForm building and analysis.Online forums and chat support.

User-Friendly Interface

SurveyMonkey, with its user-friendly design, lets even beginners make detailed surveys. Its drag-and-drop function makes form creation easy, allowing you to concentrate on content over technical details.

Microsoft Forms, on the other hand, is deeply embedded within the Microsoft ecosystem. Therefore, it is an excellent choice if you already use Microsoft 365. Its interface is clean and organized, making it reasonably effortless to create forms.

However, since it prioritizes simplicity, it may lack some advanced customizability options that SurveyMonkey offers. It could be a benefit or drawback, depending on your specific needs.


SurveyMonkey provides a broad selection of customizable templates. These include designs suited for business, education, market research, customer feedback, event planning, and more.

Microsoft Forms provides basic but functional templates. Microsoft Forms’ strength lies in its seamless integration with the suite of Microsoft Office products. It works great if you already use these tools for business or academic endeavors.

Responsive Design

We’ll focus on the device compatibility of Microsoft vs. SurveyMonkey. Both platforms accommodate various devices and screen sizes comfortably.

As a Microsoft Forms alternative, SurveyMonkey features an intuitive, adaptive design. Whether smartphone, tablet, or PC – the forms adjust seamlessly for a smooth filling experience.

Microsoft Forms provides a responsive design with a wide range of features. It ensures a smooth user experience. However, being part of the Microsoft ecosystem, it may have compatibility issues with non-Microsoft platform integrations.

Real-Time Notifications

Let’s talk about real-time notifications, an essential aspect in the SurveyMonkey vs. Microsoft Forms comparison.

SurveyMonkey excels here with detailed real-time alerts for each survey response you receive. Depending on your preference, you can receive email notifications for every individual response or a daily summary.

SurveyMonkey vs. Microsoft Forms

Microsoft Forms instantly updates you via email or mobile push notifications whenever someone completes your survey.

Spam Protection

Now, let’s focus on the spam protection capabilities of both SurveyMonkey vs. Microsoft Forms. This feature is crucial to maintaining the integrity of your survey data.

SurveyMonkey offers an advanced feature known as “SurveyMonkey Genius,” which protects against fraudulent responses, effectively minimizing spam.

Microsoft Forms uses built-in Microsoft 365 security features, offering a reliable defense against spam and phishing.

Customizable Branding

As an alternative to Microsoft Forms, SurveyMonkey allows you to change form colors, use custom themes, and upload your logo. These capabilities will enable you to ensure your survey forms resonate with your brand’s aesthetic.

Microsoft Forms offers fewer customization options. Although you can add logos and themes, color adjustments are limited. It could slightly impact your branding efforts compared to what you achieve with SurveyMonkey.

When it comes to customizable branding in the SurveyMonkey vs. Microsoft Forms comparison, SurveyMonkey seems to have the upper hand.

Customer Support

With SurveyMonkey, you can access comprehensive online resources, including guides and tutorials. Email and phone support is also available, but only for premium users.

On the other hand, Microsoft Forms offers a decent range of support options, including online forums and chat support. However, some users might find a dedicated helpline somewhat inconvenient.

Payment Support

Let’s explore how SurveyMonkey vs. Microsoft Forms compare in payment support.

It’s important to note that integrated payment options are only available in the premium plans of SurveyMonkey. You gain extensive payment integration solutions, including PayPal, Stripe, etc.

Microsoft Forms does not natively support payments within forms. However, it can be integrated with Microsoft Power Automate to generate invoices in response to form submissions and process payments.

It includes various third-party applications like Stripe, Square, or PayPal. However, it’s important to note that this may require technical know-how and additional subscriptions.

SurveyMonkey vs. Microsoft Forms

Fill: The Best Alternative To SurveyMonkey

When considering SurveyMonkey vs. Microsoft Forms, a third contender you must not forget should be Fill.

With Fill, you can access an extensive collection of ready-to-use professional templates. If these don’t suit your needs, you can customize your own. This option allows you to create forms that match your brand’s look and feel, all without needing any technical skills.

Creating beautiful forms is just the start. Fill makes it amazingly simple for your customers to interact with you. The process is incredibly straightforward, whether they’re sending requests, voicing complaints, or making suggestions.

Customers can effortlessly complete and submit digital forms, often taking less than 10 minutes. It’s all about making communication effortless for your clients.

Fill offers standout benefits such as reusable forms. You design once and share it with countless respondents, saving you considerable time and effort.

When considering SurveyMonkey vs. Microsoft Forms, don’t overlook Fill. As an efficient and customizable alternative, Fill seamlessly integrates with your existing systems. Fill can integrate with tools like Zapier, Gmail, Google Drive, and Google Workspace for streamlined workflows.

Try out Fill and sign up for an account right away.

Andria Pacina

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