SurveyMonkey vs Microsoft Forms

SurveyMonkey and Microsoft Forms approach payment differently. With SurveyMonkey’s premium plans, you gain access to payment solutions, including PayPal and Stripe. On the other hand, Microsoft Forms does not natively support payments within forms.

Comparing SurveyMonkey vs Microsoft Forms

User-Friendly Interface Responsive Design Survey Capability Customer Support
SurveyMonkey Yes Yes Customizable survey design tool. Online resources and email/phone support for premium users.
Microsoft Forms Yes Yes Form building and analysis. Online forums and chat support.
SurveyMonkey vs Microsoft Forms

SurveyMonkey vs Microsoft Forms: Feature Analysis

SurveyMonkey vs Microsoft Forms

SurveyMonkey vs Microsoft Forms’ Interface & Accessibility

SurveyMonkey, with its user-friendly design, lets even beginners make detailed surveys. Its drag-and-drop function makes form creation easy, allowing you to concentrate on content over technical details.

Microsoft Forms, on the other hand, is deeply embedded within the Microsoft ecosystem. Therefore, it is an excellent choice if you already use Microsoft 365. Its interface is clean and organized, making it reasonably effortless to create forms.

However, since it prioritizes simplicity, it may lack some advanced customizability options that SurveyMonkey offers. It could be a benefit or drawback, depending on your specific needs.

They both offer templates, however…

SurveyMonkey provides a broad selection of customizable templates. These include designs suited for business, education, market research, customer feedback, event planning, and more.

Microsoft Forms, on the other hand, provides basic but functional templates. Microsoft Forms’ strength lies in its seamless integration with the suite of Microsoft Office products. It works great if you already use these tools for business or academic endeavors.

SurveyMonkey vs Microsoft Forms
SurveyMonkey vs Microsoft Forms

SurveyMonkey vs Microsoft Forms for mobile devices

We’ll focus on the device compatibility of both platforms to compare how they accommodate various devices and screen sizes.

As a Microsoft Forms alternative, SurveyMonkey features an intuitive, adaptive design. Whether smartphone, tablet, or PC – the forms adjust seamlessly for a smooth filling experience.

Microsoft Forms provides a responsive design with a wide range of features. It ensures a smooth user experience. However, being part of the Microsoft ecosystem, it may have compatibility issues with non-Microsoft platform integrations.

Alerts, Notifications and Updates

Let’s talk about real-time notifications, an essential aspect in the SurveyMonkey vs Microsoft Forms comparison.

SurveyMonkey excels here with detailed real-time alerts for each survey response you receive. Depending on your preference, you can receive email notifications for every individual response or a daily summary.

Microsoft Forms instantly updates you via email or mobile push notifications whenever someone completes your survey.

SurveyMonkey vs Microsoft Forms
SurveyMonkey vs Microsoft Forms

What are their Spam Protection Strategies?

Now, let’s focus on the spam protection capabilities of both SurveyMonkey vs Microsoft Forms. This feature is crucial to maintaining the integrity of your survey data.

SurveyMonkey offers an advanced feature known as “SurveyMonkey Genius,” which protects against fraudulent responses, effectively minimizing spam.

Microsoft Forms uses built-in Microsoft 365 security features, offering a reliable defense against spam and phishing.

Are their customization and branding limitations?

As an alternative to Microsoft Forms, SurveyMonkey allows you to change form colors, use custom themes, and upload your logo. These capabilities will enable you to ensure your survey forms resonate with your brand’s aesthetic.

Microsoft Forms offers fewer customization options. Although you can add logos and themes, color adjustments are limited. It could slightly impact your branding efforts compared to what you achieve with SurveyMonkey.

When it comes to customizable branding in the SurveyMonkey vs Microsoft Forms comparison, SurveyMonkey seems to have the upper hand.

SurveyMonkey vs Microsoft Forms
SurveyMonkey vs Microsoft Forms

How much support is available?

With SurveyMonkey, you can access comprehensive online resources, including guides and tutorials. Email and phone support is also available, but only for premium users.

On the other hand, Microsoft Forms offers a decent range of support options, including online forums and chat support. However, some users might find a dedicated helpline somewhat inconvenient.

Comparing their Payment Support Offerings

Let’s explore how SurveyMonkey vs Microsoft Forms compare in payment support.

It’s important to note that integrated payment options are only available in the premium plans of SurveyMonkey. You gain extensive payment integration solutions, including PayPal, Stripe, etc.

Microsoft Forms does not natively support payments within forms. However, it can be integrated with Microsoft Power Automate to generate invoices in response to form submissions and process payments.

It includes various third-party applications like Stripe, Square, or PayPal. However, it’s important to note that this may require technical know-how and additional subscriptions.

SurveyMonkey vs Microsoft Forms

Fill: The Best Alternative To SurveyMonkey

When weighing SurveyMonkey vs Microsoft Forms, a third contender to consider is Fill.

Premade Templates

Access a vast collection of ready-to-use professional templates and customize them to your taste. 


Easy Responses

Simplify your customer to brand interaction through requests, complaints or suggestion forms.


Streamline Workflow

Integrate with tools like Zapier, Hubspot, and Google Workspace for streamlined workflows.

Over 1 million satisfied users.

With an average of 4.6 and 4.9-star ratings on Google Play and Apple App Stores, Fill is the best electronic signature platform for individuals and businesses. It’s an eSignature solution trusted by millions of users.

Sarah I. Manager Banking
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The software is very easy to use and fill out all required fields.
Candace P.Teacher
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The NEXT feature was helpful. The fonts were large and easy to read.
Troy T.Director of Operations Hope Center Emergency Shelter
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very easy 2 fill and complete seems to be a nice product despite this force review
Enrique J.Owner Real Estate
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Simple format easy to place information once figured out how to use spaces instead of tabs
Marie L.Owner Real Estate
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Product is simple and easy for an employee to use.
Small business
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The most helpful part is i can easily manage track and esign documents.

Choose Fill to simplify your customer-to-brand interactions.

Start free today and get 2 additional months for free when you upgrade to a paid annual subscription.