Microsoft Forms vs. Jotform

Microsoft Forms vs. Jotform

The main difference between Microsoft Forms and Jotform lies in their approach to compliance. Microsoft Forms adheres to FERPA, BAA, and GDPR. On the other hand, Jotform complies with HIPAA, GDPR, and SOC 2.

Read more about their compliance in this comparison article.

Comparing Microsoft Forms vs. Jotform

 TemplatesIntegrationsSpam ProtectionCustomer Support
Microsoft FormsWide-range of ready made templates Office 365, MS Power Automate, and OneDrive BusinessYesOnline community and resource guides
JotformExtensive library filled with industry-specific templates Salesforce Hubspot, Google Workspace, Zoom, and moreYesHelp center with FAQs and guides. Also offers 24/7 support


Comparing Microsoft Forms vs. Jotform, both online form builders boast impressive customization features.

Microsoft Forms offers simplicity with its drag-and-drop interface. You can easily customize question types, themes, and color schemes to match your brand.

Jotform, on the other hand, offers a deeper level of customization. Beyond changing themes and colors, you can also tailor the layout and structure of the form to your liking. Plus, Jotform allows for CSS injection, providing more creative control for those versed in coding.


Looking at Jotform vs. Microsoft Forms, both have strong template options.

With Microsoft Forms, you have a wide range of ready-made templates. It makes it easy for you, whether you’re looking to gather feedback, conduct surveys, or manage multi-step processes. There’s a template that nicely caters to your needs.

Jotform, on the other hand, exhibits a more diverse array of customizable templates. Its extensive library is filled with industry-specific templates designed for varied uses.

From contact and event registrations to medical history and order forms, there’s barely any field where Jotform doesn’t offer a solution.

Add, remove, or rearrange fields and tweak the overall aesthetics to match your branding.


Regarding Microsoft Forms vs. Jotform, integrations play a significant role in shaping their functionality and versatility.

As an alternative to Jotform, Microsoft Forms stands out with its proficient and integrated functionalities within the Office 365 suite. It effortlessly syncs with Excel, OneNote, SharePoint, and Dynamics 365 applications.

Microsoft Power Automate (Flow) enables you to curate intricate workflows between your forms and various services. Microsoft Power BI becomes indispensable when analyzing and visualizing collected data.

Microsoft Forms works perfectly with Teams for building surveys, quizzes, or polls. Plus, it integrates seamlessly with OneDrive for Business to immediately store form answers.

Jotform connects with other services to improve how you manage data. You can link it to customer relationship management systems such as Salesforce, HubSpot, and Zoho CRM. Jotform also works well with email marketing services, including MailChimp, Constant Contact, and ActiveCampaign.

Jotform also covers cloud storage services, including Google Drive, Dropbox, Box, and OneDrive, for storing form submissions. Productivity tools like Google Workspace, Slack, Trello, and Asana pave the way for boosted team productivity.

From attending the webinar necessities with Zoom and GoToWebinar to catering scheduling needs with Google Calendar and Office 365 Calendar, Jotform has got you covered.

So, when it comes to evaluating Microsoft Forms vs. Jotform, it’s essential to consider the integrations that each platform provides. It is crucial in satisfying your unique needs and preferred apps.

Real-Time Notifications

Microsoft Forms provides alerts via email and through your Office 365 dashboard, allowing you to respond to new submissions swiftly. 

Jotform, on the other hand, offers more alternatives. Apart from being notified by email, you can receive instant alerts via SMS or even via various third-party integrations, such as Slack and Trello. Thus, you can stay looped into new responses from your favorite communication apps.

Microsoft Forms vs. Jotform

Spam Protection

Let’s dive into the spam protection features on our Microsoft Forms vs. Jotform. Microsoft Forms adopts an in-built, sophisticated spam detection feature. It employs smart, automated technology to identify and filter out spam submissions, ensuring your inbox remains clean and uncluttered.

Jotform employs CAPTCHA, which screens genuine users, effectively guarding against spam.


Microsoft Forms, being part of the Microsoft Office 365 suite, ensures that your data is encrypted not only when it’s stationary but also while it’s being transferred.

Essential for businesses and educational institutions handling confidential information, Microsoft Forms adheres to the Family Educational Rights and Privacy Act (FERPA) and the Business Associate Agreement (BAA) protection standards.

Furthermore, it complies with the General Data Protection Regulation (GDPR), an essential regulation for managing the data of EU citizens. Microsoft Forms also meets specific regional data storage requirements, storing data on servers in the United States and Europe, with European tenants who adopted the platform after May 2017 utilizing European-based databases. 

Meanwhile, Jotform aligns with the health sector’s stringent confidentiality and security standards, given its compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Like Microsoft Forms, it also respects GDPR, offering safe handling of personal data for users within the European Union. Elevating its security standards, especially for its enterprise customers, Jotform has passed a SOC 2 compliance audit.

The platform exemplifies comprehensive compliance, featuring secure online forms encrypted with 256-bit SSL. Jotform also maintains Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliance, ensuring secure data protection and payment processing. 

Workflow Automation

With our Microsoft Forms vs. Jotform comparison, we’re diving into the benefits of workflow automation each platform provides.

Microsoft Forms, part of the Office 365 suite, permits you to streamline data collection and automate tasks through integration with Microsoft Flow. It allows you to set triggers based on form responses, enhancing efficiency and consistency. 

Jotform takes a different approach to automation. This tool enables you to construct complex workflows using its built-in features and extensive app integrations, like Zapier and Integromat. You can establish conditional logic to control what information is displayed and automate tasks like form-filling and data transfer to other systems.

Customer Support

When looking at the customer support aspect of Microsoft Forms vs. Jotform, both platforms offer reliable assistance to their users.

As a Jotform alternative, Microsoft Forms offers a robust online community for troubleshooting. Helpful articles and guides further support it.

On the other hand, Jotform provides a help center filled with numerous guides and frequently asked questions. And if you need more personalized help, you can contact their dedicated support team anytime through email or chat.

Microsoft Forms vs. Jotform

Fill: The Best Alternative To Microsoft Forms

If you’ve been comparing Microsoft Forms vs. Jotform and have yet to find the perfect fit, consider Fill. As a Microsoft Forms alternative, Fill helps you cater to your team’s and customers’ needs with its diverse features. 

With Fill, you can choose from a vast collection of professionally-made templates or create your own to align with your brand’s style. It ensures your brand’s consistency throughout all forms. Not only is customization simple, but it’s also quick. In under 10 minutes, you could have a personalized form up and running. 

Fill has a significant advantage with its intuitive interface. It simplifies the process for customers to submit various feedback forms. After creating a form, you can repeatedly use it and send it to multiple respondents, with no limits or caps on responses or mailed forms.

Lastly, seamless integration is a plus point of Fill. You can integrate Fill with tools like Zapier, Gmail, Google Drive, and Google Workspace.

Try out Fill today.

Andria Pacina

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