Is Evernote HIPAA Compliant?

Is Evernote HIPAA Compliant?

One question that often arises in the era of digital health records and telemedicine is: Is Evernote HIPAA compliant? Evernote, a popular note-taking app used by millions worldwide, stores data on the Google Cloud platform and supports encryption. However, the issue of HIPAA compliance is not as straightforward as it may seem.

This article examines the key considerations for using Evernote for HIPAA compliance and explores various alternatives to Evernote for HIPAA-compliant note-taking.

What Is Evernote and Its Role in Note-Taking

Evernote is a dedicated and comprehensive note-taking application that offers complete control over your notes. This platform is an online personal archive and task management tool, providing a space to capture, organize, and find notes when needed. With Evernote, users can take notes on various devices – mobile phones, tablets, and desktops, ensuring all notes are kept in one place.

The robust features of Evernote extend beyond just note-taking. It runs images through a character recognition process, making handwritten words searchable. Evernote also provides a web browser extension, the Evernote Web Clipper. It lets users capture full-page articles, images, selected text, and essential emails.

However, despite its extensive capabilities, Evernote’s HIPAA compliance remains crucial for healthcare professionals and organizations.

Is Evernote HIPAA Compliant?

Evernote has been a subject of concern regarding its compliance with HIPAA. Despite Evernote’s advanced features, it has explicitly stated that it does not enable HIPAA compliance. The design of Evernote is centered around making file sharing more accessible. Therefore, it may conflict with the stringent privacy requirements that are part of HIPAA regulations.

Furthermore, Evernote does not sign Business Associate Agreements (BAAs) with its customers, even for users on their paid Evernote Personal or Business plans. This is a significant factor contributing to Evernote’s non-compliance with HIPAA, as these agreements are crucial for ensuring the secure handling of protected health information (PHI).

Therefore, despite its versatility and wide usage, Evernote is not a suitable tool for storing or sharing PHI in compliance with HIPAA.

Key Considerations for Using Evernote in Healthcare

While Evernote is a powerful tool for note-taking and organization, it’s essential to understand its implications in healthcare.

Non-HIPAA compliance

Evernote is not HIPAA compliant. It does not sign BAAs, which is crucial for securing protected health information (PHI).

Security measures

Evernote’s security measures may not meet the stringent requirements of healthcare data protection. While it uses encryption for data storage and transfer, additional security measures may not be available to secure PHI.

Relaxed collaboration

The collaborative nature of Evernote could lead to unintentional data breaches if not appropriately managed. Note sharing is easy, but careful control of these permissions is necessary to prevent unauthorized individuals from accessing sensitive information.

Alternatives to Evernote for HIPAA-Compliant Note-Taking

Evernote’s non-compliance with HIPAA necessitates healthcare professionals and organizations to consider alternatives. Here are some HIPAA-compliant note-taking apps that can be used instead:


This platform provides an integrated space for managing client relationships. It offers customized intake forms, integrated billing solutions, secure video sessions, and options for taking document notes. CounSol is also HIPAA compliant.


A Microsoft product, OneNote offers a dynamic note-taking canvas with options for doodles, multimedia elements, and real-time collaboration. As part of the Microsoft Office Suite, it complies with HIPAA and can sign BAAs.

Google Keep

Although a more straightforward design than Evernote or OneNote, Google Keep is another viable alternative. It can be HIPAA compliant as part of Google Workspace if the proper configurations are made, and a BAA is signed with Google.


Specifically designed for healthcare practitioners, SimplePractice offers features such as appointment scheduling, managing client information, integrated billing solutions, and customizable note templates. It also supports telehealth video sessions and is HIPAA-compliant.


This is a comprehensive practice management software for mental health professionals. It includes note-taking, scheduling, to-do lists, electronic billing, and a client portal. TherapyNotes is fully HIPAA compliant and offers robust security measures to protect sensitive patient data.

Is Evernote HIPAA Compliant?

Choosing the Right Note-Taking Tool for HIPAA Compliance

In conclusion, while Evernote offers robust features for note-taking and organization, its non-compliance with HIPAA regulations makes it unsuitable for handling PHI in the healthcare industry. However, several reliable alternatives are available. Each option provides a range of features suitable for healthcare professionals while ensuring compliance with HIPAA regulations.

Andria Pacina

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